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“Solutions and services.” American Libraries 40, no. 1/2 (2009): 86-87.
Six tools and technologies for distance learning are showcased. They are Serials Solutions 360 e-resource access and management solution, Tameran Graphic Systems book scanners, BBC Audiobooks, Spectrum Industries Masters Interactive lectern, BrainFuse HelpNow homework help, Moderro Technologies Xpack Internet Computer for cloud computing and a Hennepin County Library Case study using Aesop, a Frontline Placement Technologies scheduling package for part time and substitute employees.  M. Giltrud

Turner, J. L., Sweany, D., Stockton, M., & Gaetz, I. “Collaborating to serve alumni with E-resources: The Regis University experience.” Technical Services Quarterly 26, no. 1 (2009):1-12.
Librarians at Regis University (Denver, CO) recognized their alumni’s ongoing need for access to online journal resources. After conducting a survey of available services in public libraries in the region surrounding Denver, Regis librarians developed a resource called “Online Journals 24X7,” which told users where they could locate items in their local libraries. By creating a collaboration between public and academic libraries, Regis University both enhanced their alumni’s ability to do research and substantially increased the usage of expensive databases held in smaller public libraries.  M. Schumacher


“Access for non-affiliated users.” Library & Information Update 7, no. 4 (2008): 10.
Brief article reporting the issues discussed at the briefing day of two UK organizations, Joint Information Systems Committee (JISC) and Society of College, National and University Libraries (SCONUL). The primary topic was federated access management available through JISC, with three case studies presented.  Audio recordings and presentations from the briefing day are available at:  D. Skaggs

“ARL Libraries get E-resource usage stats with innovative ERM.” Advanced Technology Libraries 37, no. 1 (2008): 5-6.
Brief article discussing how Innovative Interfaces’ ERM can now use Standardized Usage Statistics Harvesting Initiative (SUSHI) to compile usage statistics from a wide variety of e-resource suppliers.  Early adopters are named and provide quotes on their experience with the system and its use of the SUSHI protocol.  Benefits of the system include how it automates a formerly time-consuming manual task, freeing up staff time, and provides cost-per-use analysis.  D. Skaggs

Brown, C. C., & Meagher, E. S. “Cataloging free e-resources: Is it worth the investment?” Interlending & Document Supply 36, no. 3 (2008): 135-141.
A 3-year study by librarians at the University of Denver (CO) revealed that the cataloging of free Internet resources, such as “Making of America” (from the University of Michigan) and “Wright American Fiction”, was a valuable use of staff time and energy. Using “click-through” data built into the 856 field of catalog records, the analysis found that patrons were accessing these materials three times more often than online government documents also found in the catalog.  M. Schumacher

Chrisman, Janet K. “Electronic usage data: Standards and possibilities.” The Serials Librarian 53 no.4 (2008): 79-89.
In order to understand well their patrons’ use of electronic book and journal resources, libraries need complete and standardized data concerning usage. A new data harvesting protocol, SUSHI, imports and formats data from COUNTER (Counting Online Usage of Networked electronic Resources) to give librarians reliable information. The Washington State University libraries, working with a company called ScholarlyStats, has developed a system whereby they can track usage, cost per use and other variables across numerous platforms and vendors. With further refinements, these products can provide information critical to the serials selection/deselection process.  Automated import of usage data into ERN systems would relieve the amount of staff time expended to contact vendors in order to retrieve data.  Usage comparisons across vendor reports were enabled as vendors increased their compliance with COUNTER.  Limitations within COUNTER became apparent when attempts were made to import COUNTER data directly into an ERM system. The protocol SUSHI (Standardized Usage  Statistics Harvesting Initiative) uses web based products and XML, and SOAP (Simple Object Access Protocol) communicates and translates data in a common format from COUNTER. SUSHI client software requests the report from COUNTER in  XML format. The request is translated by the SUSHI server to COUNTER. The reverse action occurs and the ERM receives the data translated by the client SUSHI. Participating vendors are listed at the time this article was published. Vendors are developing ERMs that have the capability of producing a cost per usage report. Companies such as Scholarly State from MPS Technologies and others are perfecting the process with content providers. A successful ERM import of usage data is reported using the Thompson Scientific Journal Use Report from Scholarly Stats coupled with the Impact Factor, broadening the basis for collection analysis.  E. Randall

Doering, William. and Galadriel Chilton. “A Locally Created ERM: How and Why We Did It.” Computers in Libraries 28, no.8 (2008): 46-48.
Doering and Chilton decided to create an ERM at University of Wisconsin—La Cross’s Murphy Library for economic reasons, but also because many colleagues at other institutions reported their expensive commercial ERM’s were not meeting expectations. Using Microsoft Access as a platform, the two librarians collaborated in establishing the functions required, along with the appropriate data fields and tables. Within two months, and approximately 40 hours of work, the initial program was completed. Realizing that many smaller libraries might be interested in the program, the authors have released it as an open source product that is available on the library’s website. This article presents the features of the system and makes clear the authors’ ongoing commitment to share enhancements as they are added.  D. Sweet

Murray, Adam. “Electronic resource management 2.0: Using web 2.0 technologies as cost-effective alternatives to an electronic resource management system.” Journal of Electronic  Resources Librarianship 20 (2008): 156-168.
Mr. Murray proposes that the creative utilization of Web 2.0 Technologies such as blogs, wikis, Google Docs and Spreadsheets are a viable means of managing e-resources. Two primary functions of an ERM system are to collect information and facilitate communications of this information among staff as required.  The January 2008 White Paper released by the Subcommittee of the Digital Library Federation’s ERMI II identified seven acquisitions elements necessary for a proper exchange between ILS and ERMs.  The implementation of Web 2.0 applications is framed within a mock library. The storage of information function is accomplished using wikis, Google Docs, spreadsheets, and blogs in one interface. Widgets, RSS feeds, and mashups can be implemented to facilitate communication. Widgets were designed to enable the staff to update information on a specific e-resource in multiple documents or databases simultaneously. RSS feeds are generated from information gathered from Google Docs, spreadsheets, and wikis. Only the individuals involved with the e-resource on any level received this communication, which eliminated e-mail overload.  Mashups, webpages with dynamic functionality, act as platforms, allowing staff to manipulate data to the extent of their responsibility with respect to the e-resources. Other Web2.0 applications exist and, with creativity on the part of the library staff, may provide home-grown ERMs for small libraries as an alternative to commercial ERMs.  E. Randall

Ramaswamy, M., Baillargeon, T., & Simser, C.N. “Making e-reference books findable.” Library Philosophy & Practice 10, no.1 (2008): 1-10.
While e-books have been long touted as the future of libraries, statistics have shown that most patrons still feel uncomfortable reading entire monographs online. However, this does not extend to e-reference books, which can be used to access reliable information quickly. The Kansas State University Libraries found that their e-reference collection was being utilized after it was listed in the OPAC.  However, many patrons did not know how to do the advanced searching that would lead to their discovery. This led to the creation and promotion of a new dynamic e-reference collection, where patrons could access a list of e-reference books by title, author and type. It also led to a discussion of what will need to happen in the future to provide the best access to patrons as e-collections in libraries, and on the web, expand exponentially.  C. Hanrahan

Resnick, T., Ana Ugaz, Nancy Burford, and Esther Carrigan. “E-resources: Transforming access services for the digital age.” Library Hi Tech 26, no. 1 (2008): 141-156.
This paper reflects the evolution of a library’s electronic resources (ER) problem reporting help desk. In response to increased usage and access challenges, the Medical Sciences librarians and information technology staff at Texas A&M University designed and implemented a Help desk to support and address the use and access problems with the ER. The development of the ER help desk began with assumptions of problem areas, determining the amount of time needed to correct the problems, and empowering staff as the responsible parties. Through a series of evaluations, a number of issues unique to online environment and access were discovered and addressed. The authors also include details about improving response time and offer help desk suggestions and limitations. They conclude by suggesting workload distribution, capturing data elements for future improvements, and encouraging analysis of problem reports to provide tools for further service enhancements.  K.McGuire


Nesting, Vicki. “One click searching delivers full text from ProQuest and other library e-resources.” Public Libraries 46, no. 4 (2007): 63.
This article announces a new tool offered by ProQuest called “One Click,” which allows links to full-text articles whether they are from ProQuest or another content provider.  This technology searches a library’s holdings and allows users to go from ProQuest to the full text of the article with a single click.  L. Camacho

Wiles-Young, S., Betty Landesman, and Lori J. Terrill. “E-resources = E-opportunity: Connecting systems, technical services, and patrons.” Mile-High Views: Surveying the Serials Vista: NASIG and Serials Librarian 52, no. 3 (2007): 253-258.
This article discusses the challenges in establishing the best access for users to electronic resources within the Lehigh University libraries and the National Institute of Health (NIH) library collections. Seeking to leverage technology and staff both institutions sought to develop their web presence and staffing work flows. The authors discuss the challenges associated with building access points for electronic resources, staffing and staff training, subject consistency within web pages, consistent updates to the web presence, visibility of the library, application of appropriate subject headings, and creation of a help desk. Creation of interdepartmental committees, or teams, facilitated staffing consolidations. These staffing groups from each library reviewed potential technological resolutions. Each author discusses her library’s journey in becoming a vital web presence. Lehigh University used their existing OPAC, adding electronic resources to and harvesting data from the catalog to maintain an A to Z journal listing for their Website. While working towards leveraging their OPAC, the Lehigh University Libraries realized their Web pages needed both consistency between subjects and constant maintenance. The authors also discuss workflows and a desire to give the library visibility through the campus portal leading to the use of an open source solution. This solution provided avenues for leveraging technology, data, and staff training. The Collection Management Team at the National Institutes of Health Library (NIH) also discusses leveraging staffing as the number of contractors increase in response to the decrease of permanent library staff. In addition, the growing prominence of electronic resources within the collection demands the continual development of technology to support the electronic collections.  K.McGuire


Bennett, L. “Infinite riches in a little room: How can we manage, market and modernize the e-books phenomenon?” Serials 19, no. 1 (2006): 18-22. 
This article reflects on the changing nature of e-resources, evolving from being on the “fringe of academia” to “establishing themselves as mainstream.” The author particularly emphasizes e-books in her reflection, and how both publishers and librarians seem not to grasp their (e-books’) impending rise to scholarly significance. Improving marketing or promotional endeavors for e-books by utilizing factors that used to plague this electronic resource (such as access, functionality, and the “traditional” library) will help increase awareness and use of e-books. The author urges both publishers and librarians to work together towards this end, and to strive toward producing and making available “e-content,” whatever that may be (e-journals, e-books e-proceedings, etc) that academics now want.  L. Ismail

Collins, Maria. “Partnering for innovation: Company profiles and introductions for e-resource management.” Serials Review 32, no. 4 (2006): 255-265.
The article highlights five commercial resources that have partnered with libraries to enhance access and delivery of library resources.  The Internet environment has forced libraries to seek out non-traditional partnerships in order to create successful infrastructure to access and discover libraries’ resources. Grokker, Aquabrowser, and Endeca are search engines that provide free-text information retrieval techniques, visual associative search, and faceted category navigation to offer the user a better searching experience of library resources.  eRights provides the infrastructure necessary for libraries to manage access to library resources, and it offers authentication to library services.  ScholarlyStats is a service that gathers statistics from library vendors, consolidates and standardizes the data, creates reports, and provides a single point of access to the data.  L. Camacho

Cotton, Deborah and Karen Gresty. “Reflecting on the Think-Aloud Method for Evaluating e-Learning.” British Journal of Educational Technology 37, no. 1 (2006): 45-54.
Research about the use of e-resources has not kept up with the pace of e-learning. The authors investigate the use of the “think-aloud” method to evaluate users’ experience of e-resources. This method, with its roots in cognitive psychology, allows researchers to glean real-time information about user experiences. While there are some drawbacks, including running the risk of tampering with the process with verbal guidance, the researchers conclude that, used with other traditional data collection methods, the think-aloud method can be a beneficial way to study user habits in e-learning environments.  A. Cancellare

Kasarab, H. V. “The Impact of E-resources on Document Supply in a Corporate Pharmaceutical Library: The Experience of Novo Nordisk.” Interlending & Document Supply 34, no. 3 (2006): 105-108.
This case study discusses the document delivery experience of the pharmaceutical company, Novo Nordisk.  Due to electronic access of materials, delivery time of articles has significantly dropped.  The high use of journals has seen a shift from print journals to electronic journals.  After analyzing service, improvements to document delivery service include a mechanism to track journal usage that is a consideration in the purchasing of highly used journals and negotiating a pay-per-view arrangement through publishers.  The decrease in traditional document  supply is noted and the author offers suggestions for the future of document delivery.  A. Gonzalez

Letha, M. M. “Library portal: A tool for Web-enabled information services.” DESIDOC Bulletin of Information Technology 26, no.5 (2006): 11-16.
The library portal has emerged as an essential gateway for users to connect not only with the institution’s in-house resources, but also as a place to garner access to other electronic materials. Because portals are often the first stop for library information, it is important that they provide current information with a high degree of relevance. They must also strive to connect the user with their desired materials in a shorter amount of time. The author cites the Technical Information Resource Center (TIRC) of the Naval Physical and Oceanographic Laboratory (NPOL) as an example of a successful library portal, providing users with up-to-date, relevant information using traditional and modern delivery methods.  C. Hanrahan

Mischo, W. H., Norman, M. A., & Shelburne, W. A., Mary C. Schlembach. “The growth of electronic journals in libraries: Access and management issues and solutions.” Science & Technology Libraries 26, no. 3-4 (2006): 29-59.
Bibliographic control and access to electronic journals is becoming increasingly more difficult as user demands increase in tandem with a boom in electronic acquisitions from consortial contracts and aggregator subscriptions. Following an extensive literature review of user statistics, access and management issues and OPAC/ERM compatibility, the author describes, in detail, the process undertaken by the University of Illinois Urbana-Champaign  (UIUC). The ORR, Online Research Resources, is a combination of a searchable A-Z  list, relational database with a powerful search engine, and elements of an ERM system. Procurement and licensing were accomplished  outside of the direct workflow of acquisitions and collection development. The ORR knowledge base is developed from data sources including: a weekly data feed from TDNet, Voyager and OCLC WorldCat Bib records, manual data entry, custom batch loads, a monthly data feed from EBSCO, data migrated from the previous electronic resource database, and UlrichsWeb. The intricacies of the interaction between the elements of the ORR are described in detail, including diagrams and figures. Working in tandem, two access tools, the OPAC and the ORR, each contains data and access points, rather than making either the sole access for e-resources. Continuing discussions in the article  include the roles of local link resolvers, OPENURL, and DOI.  Users have a task successfully navigating the ILS, OPAC, A-Z list, a link resolver, and other finding aids.  Providing title level access to e-journals is the goal and this article investigates the process of development at UIUC to achieve this goal.  E. Randall

Robbins, Sarah and Kilroy, Maria. “Introducing Federated Search at LJMU: Impact on Usage Statistics and User Perceptions.” SCONUL Focus 38 (2006): 66-69.
The Liverpool John Moores University library experienced a significant increase in the use of electronic resources following the launch of federated search.  Through MetaLib, library users can search electronic resources simultaneously via “QuickSets.”  QuickSets are groups of resources created through collaboration between university faculty and the library’s subject information officers.  The link-resolver, SFX, was launched in May 2005 to assist users in linking from bibliographic records or abstracts to full-text articles where available.  That month SFX linked users to 426 full-text articles.  By October 2005, that number rose to 21,498 full-text articles.  Surveys of library users determined that MetaLib meets user expectations for search tools.  They expect results like those they would find using Google, and links to full-text materials.  The authors conclude the implementation of MetaLib has been a success.  C. Miller

Salotti, Paul. “Introduction to HAERVI-HE Access to E-Resources in Visited Institutions.” SCONUL Focus 39 (2006): 22-23.
The author’s focus is the ability of libraries to share resources as their collections become more and more electronic.  The Society of College, National and University Libraries (SCONUL) and the Universities and Colleges Information Systems Association (UCISA) have launched a joint project to develop a toolkit to assist libraries in the United Kingdom and Ireland in sharing electronic resources to visiting patrons.  The name given to the project is HAERVI (Higher Education Access to e-Resources in Visited Institutions).  The author briefly discusses other projects and tools relevant to HAERVI.  The toolkit developed by SCONUL and UCISA will cover legal, technical, and administrative issues librarians and IT managers face in providing access to electronic information resources to visitors.  The project was due to be completed by the end of May 2007.  C. Miller


Haridasan, S., & Khan, M. “Impact and use of e-resources by social scientists in national social science documentation centre (NASSDOC), India.” Electronic Library 27, no. 4 (2009): 117-133.
This study found that social scientists (categorized as faculty and researchers) in a specialized research center are highly aware of available e-resources (e-books, e-journals, e-encyclopedias, e-theses, CD-ROMS, databases, e-mail, internet and OPAC) and that a large number of the respondents were using e-resources for their research. Although the faculty and researchers surveyed indicated that they were satisfied with the availability and use of these e-resources as a whole, both these groups of respondents also mentioned having difficulties with Internet access when using these resources. A majority of faculty members voiced a strong need for “computer/internet literacy.”  The study concludes that findings support the acceptance and importance of e-resources as information sources in the research context, with computer literacy as a necessary by-product that has to be urgently addressed.  L. Ismail

Levay, Hana. “Designing a Tool for E-Resource Collection Assessment.” Against the Grain 21, no. 1, (2009): 92.
The author describes the creation of a database to support the review of serials subscriptions using Microsoft Access.  Usage data, impact factor, and Eigenfactor in addition to fund codes and other local information were data elements.   The reports from the database were helpful in reviewing subscriptions by selectors and others, and also offered information for consideration in potential serials cancellation projects.  The essay was a Swets Charleston Conference Scholarship Essay Contest Winner.  L. Haycock

“Making the e-resource infrastructure work: effective metadata exchange and exposure. A report of the ALCTS SS acquisitions section program.  American Library Association Annual Conference, Washington, DC, June 2007.” Technical Services Quarterly 26, no.2 (2009): 135-138.
This conference report focused on the volatile nature of e-resources and the rewards and dilemmas that come with the wide availability of electronic access for patrons, particularly in the academic sector. While electronic access provides users with the ability to get information quickly, the infrastructure of a library’s e-resource management system must be stable and content rich with metadata, link resolvers, and a high quality aggregator to assure that patrons receive the most relevant and correct content. Additionally, it offers several suggestions for technical services departments on how to implement or improve electronic resource management at their institutions.  C. Hanrahan

Swain, Dillip and Panda, K.C.  “Use of Electronic Resources in Business School Libraries of an Indian State: A Study of Librarians’ opinion.” The Electronic Library 27, no. 1 (2009): 74-85.
Librarians everywhere are familiar with limited budgets and the detrimental effects they can have on effective library service.  According to the authors, only the top four (out of 25) business schools in Orissa (India) have access to all of the “core” management databases.  This paper attempts to gauge the librarians’ views about patrons´ usage of and satisfaction with the existing resources, limited as they may be.  While it was expected that there would be concerns related to the lack of resources, the extent to which patrons relied on non-academic articles was unexpected.  In particular, the librarians reported several disquieting facts:  patrons do not use all available resources (including those that are free) and they tend to rely on a few, well-known websites for most of their research:,, and Users were also reportedly content with their ability to access electronic resources, and the majority does so “independently.”  The survey results in suggestions to develop a platform of shared electronic resources and services (consortium) among the business libraries in Orissa.  In addition, librarians are tasked with learning effective ways to communicate their knowledge to patrons, including and perhaps especially the free resources.  A. Noriega


Agyen-Gyasi, K. “The Need for Subject Librarians in Ghanaian Academic Libraries.” Electronic Journal of Academic & Special Librarianship 9, no. 3(2008): 1-1.
Subject Librarians are commonplace in the United States, but this is not the case in many areas of the world.  In this article, the author makes an argument for the promotion and acceptance of subject librarians/specialists in Ghana.  He defines the role of the subject specialist and responsibilities while giving benefits and possible detractions of having subject specialists within a university library. The author makes recommendations for academic libraries in Ghana to develop a structure for creating subject librarians.  A. Gonzalez

Armstrong, C. “Books in a virtual world: The evolution of the e-book and its lexicon.” Journal of Librarianship & Information Science 40, no. 3 (2008): 193-206.
This substantive article is an in-depth review of the history and development of e-books and the many attempts that have been made to define the term.  The effort is fraught with problems: does the word include just hardware, just content, or both?  How should an e-book be distinguished from other electronic resources, such as webpages, databases or wikis?  Do restrictions on long-term access and licensing rights reduce the ‘book-ness’ of digital texts? This article makes important points about the added value of digital texts and raises fascinating questions about how people use texts of all sorts.  The author offers his own definition: “an e-book is any content that is recognisably ‘book-like,’ regardless of size, origin or composition, but excluding journal publications, made available electronically for reference or reading on any device (hand-held or desk-bound) that includes a screen.” Whatever you may think of the definition,  the challenge for anyone attempting to define such a complex and changing concept as an e-book is the essentially democratic nature of language.  Whether the term e-book even persists into the future is a guess. Experts may define, but common usage wins in the end.  L. Jones

Beals, Nancy. “Selecting and Implementing an ERMS at Wayne State University: A Case Study.” Journal of Electronic Librarianship 20, no. 1 (2008): 62-69.
Wayne State University Library’s collection of electronic resources had increased dramatically in a four-year time period, so the library conducted a study to decide what ERMS (Electronic Resources Management System) to adopt to manage the exponential growth of their e-resources. The article describes the systematic approach they used to decide upon their staffing needs, vendor choice, and future management. Key factors in deciding on an ERMS include: identifying users and their needs and figuring out implementation and technical issues, among others.  A. Cancellare

Blake, K. “Making the switch from print to online: Why, when and how?” ALCTS Newsletter Online 19, no. 4-5 (2008): 31.
This article is a summary of a panel presentation with audience interaction that took place the ALA Annual Conference 2008 in Anaheim, CA.  The discussion considered the migration of various collections from print to electronic resources.  The members of the panel, led by Jill Emery (Head Librarian over the Serials and Electronic Resource Departments at the University Texas-Austin), focused on the positive aspects of electronic collections such as: saving on shipping and binding costs, efficient processing and cataloging, and convenience in interlibrary loan and reserves work.  The audience raised questions about some of the possible negative aspects, such as: concerns about prices, user preferences, archival strategies, time consuming license negotiations, difficulties with interlibrary loan restrictions, and the challenges of dividing electronic resources work between traditional serialists and information technology staff.  A. Wilson

Butcher, D. “New Walford: More emphasis on e-resources.” Library & Information Update 7, no. 6 (June 2008): 44.
Butcher (Editor, Refer) reviews The New Walford Guide to Reference Resources.  Volume 2, Social Sciences (London: Facet Pub, 2008). The “old Walford” is Walford’s Guide to Reference Material, a bibliography of mostly British reference materials.  Walford’s was first published in 1959 and went through eight editions.  The 699-page New Walford includes just under 6,000 entries and, as a necessary improvement upon the old Walford, seeks to include more electronic resources such as portals and digital data collections.  Butcher advises that this new incarnation is a supplement to its predecessor and not a replacement.  C. Howard

Carr, Patrick L. “Black cats & broken links: Dispelling e-resource superstitions–workshop introduction.” The Serials Librarian 55, no. 4 (2008): 457-460. 
This introduction to a special section of The Serials Librariansummarizes four presentations given at the 2007 Mississippi State University Annual E-resources Workshop.  Stephen Abram of SirsiDynix gave the keynote address focusing on user needs; Tim Bucknall of East Carolina State University Library discussed the role and challenges of consortial partnerships; Dalene Hawthorne [Emporia State University] and Jennifer Watson [University of Tennessee Health Science Center] described how their libraries manage e-resource licensing, access and invoicing terms with off-the-shelf or ILS software, and Oliver Pesch of EBSCO gave an overview of current efforts to develop standards for e-resource management.  L. Jones

Curran, M. “Single and open: Using the SFX A-Z list URL in the catalog.” Serials Librarian 55, no. 4 (2008): 351-365. 
This article chronicles the University of Ottowa’s shift in the management of their electronic resources and addresses the conversion of their OpenURL in the catalog to a single record based on the SFX A-Z list.  Previously, at the University of Ottawa, a member of the Ontario Council of University Libraries consortium, the direct URL was recorded in the MARC record for e-journals. However, after evaluating work flows and users’ needs, a decision was made to use the SFX OpenURL in order to seamlessly link the item and reduce duplicate work loads in cataloging and serials. Using SFX/Verde and its by-products in the URL maintenance, cataloging, and tracking of E-journals, a more cohesive local “single” record was created in the catalog.  Using the California Digital Library’s Shared Cataloging Program as a model for e-resource management, the University of Ottowa chose this method to ensure e-resources were managed efficiently.  The KBART (Knowledge Bases and Related Tools) working group co-chaired by NISO, which was formed in January 2008, developed and published guidelines for best practices to ensure the efficient and effective updates of the Knowledge Base.  At the same time, KBART endeavors to educate and ensure practical alternatives to the sometimes unyielding task of electronic resource management. The seeming success of University of Ottawa’s seven month process to convert to the OPENURL heralded in a new era of cataloging and ingestion of data for information discovery.  M. Giltrud

Day, Rebecca and Andrea Cernichiari. “Evolving concepts and business models for acquiring electronic resources: An agent and publisher perspective.” The Serials Librarian 53 no. 4 (2008): 195-203.
Libraries, in a manner similar to industry and the other professions, are being transformed by rapidly changing technology. Evolving business models relating to the unique challenges to libraries, publishers and subscription agents are reviewed. Relationships between these stake-holders currently and possibilities for the future of distribution, pricing and access for users are compared. Emerging from the success of e-journals is the introduction of reference materials and e-book collections. The advantages to libraries in purchasing these collections, as well as the transition of  serials subscription agents to include eBooks are examples of changing business models. Publishers are looking at the advantages of having a collection renewed each year. Libraries must review the advantages of the leasing models which compete with the one-time purchase option.  As more content is available electronically, communication between libraries and the publisher and distributing agents is vital. Publishers must provide ample decision–making time for libraries, and agents should be a conduit to publishers with library concerns as well as information gathering for use by libraries in decision making.  E. Randall

Downey, Elizabeth M. and Stephen Abram. “Our user experience: Puzzle pieces falling into place—workshop report.” The Serials Librarian 55, no. 3 (2008): 461-468.
This is a summary of an address given by a keynote speaker Stephen Abram from the SirsiDynix Institute to attendees of the Seventh Annual E-resource Workshop held at Mississippi State University Libraries on July 20, 2007.  Abram provided ten tips to librarians who want to prepare for the future.  According to Abram, the future of libraries depends on their ability to grow with new learning communities.  Abrams recommends libraries use 2.0 technology, tools, and applications to provide users with the resources they need without worrying about format.  He also recommends libraries have an online presence in social networks and “get conversational” through instant messaging.  L. Camacho

Fenton, Ellen J. “Responding to the Preservation Challenge: Portico, an Electronic Archiving Service.” Journal of Library Administration 48, no. 1 (2008): 31-40.
Written by the executive director of Portico, this article illuminates the importance of publishers and libraries investing in an electronic archiving service to ensure future access to electronic resources. When titles are no longer available, libraries may still need to provide access to the content and this is where an archiving service such as Portico can meet those needs. Publishers and libraries can participate by paying an annual fee and by signing a licensing agreement. The end result is “the long-term, robust preservation of scholarly literature published in electronic form.”  A. Cancellare

Ferguson, Cris. “8th Annual Mid-South E-Resource Symposium, ‘Play Your Cards Right’ – Mississippi State University Libraries, Mitchell Memorial Library, Starkville, MS, August 8, 2008.” Against the Grain 20, no. 5 (November 2008): 76, 78.
The Symposium, held in August 2008, carried the theme “Play Your Cards Right.” Ferguson reports that speakers delivered big picture messages about e-resource management, urging libraries to align staffing and their internal workflows with the increased budgets they expend on electronic resources. One speaker advised libraries, however, to plan carefully and intentionally as they go about making changes. The final speaker stressed the importance of marketing e-resources and employing branding so that users know the library has paid for the resources.  D. Sweet

Grogg, J. E. “Continuing education for E-resources.” Journal of Electronic Resources Librarianship 20, no. 3 (2008): 143-146.
Professional association affiliations and continuing education opportunities are highlighted in this article.  The emphasis is on web courses sponsored by the Association for Library Collections and Technical Services (ALCTS) including ALCTS’ Fundamentals of Acquisitions (FOA) course.  Building on the success of FOA, ALCTS now also offers the Fundamentals of Collection Development and the Management and Fundamentals of Electronic Resources Acquisitions.  Other continuing education opportunities are pre-conferences and workshops sponsored by groups like Association for Research Libraries, North American Serials Interest Group, and the National Information Standards Organization.  L Haycock

Kamau, N., & Ouma, S. “The Impact of E-resources on the Provision of Health and Medical Information Services in Kenya.” Journal of Electronic Resources in Medical Libraries 5, no. 2 (2008): 133-147.
In this study, ten Kenyan libraries were surveyed on their e-resources in regards to Health/Medical information.  According to the questionnaires, Kenyan libraries are faced with challenges to providing timely medical information.  E-resources are most likely to be obtained through consortia (WHO’s HINARI, INASP’s PERI) and through free websites available through the Internet.  Access to the internet in Kenyan libraries is limited due to the lack of computers and internet capabilities.  In this survey, libraries were asked to report on several issues including staffing, information infrastructure, user education/ information literacy, and marketing.  The authors provide suggestions for improvements and further areas of development that will better facilitate information provision.  A. Gonzalez

Kanniyappan, E., K. Nithyanandam, & P. Ravichandran. “Use and Impact of E-Resources in an Academic and Research Environment: A Case Study.” Information Studies 14(3), (2008): 151-162.
This article describes the results of a faculty-opinion survey conducted at Anna University Library in Chennai, regarding attitudes about the future of print and the use and preference of databases versus the open web for research. Over half of the respondents were between the ages of 26 and 35.  Thus, some results were surprising:  most faculty members do not see the demise of print journals; most find PDF’s difficult or time consuming to download and most would like more instruction on the use of databases.  Interestingly, the Anna University Library was established in 1978 (with the University as a whole), but only gained autonomy in December 2000.  This meticulously detailed article will be a useful resource for both newer and smaller institutions who wish to conduct similar surveys of their limited resources.  A. Noriega

Kawooya, Dick. “An Examination of Institutional Policy on Copyright and Access to Research Resources in Uganda.” International Information and Library Review 40, no.4 (2008): 226-235.
Kawooya asserts that access to information is important to the economic and socio-political development of Africa. Using a draft policy on research and intellectual property rights management for Makerere University in Uganda as a case study, Kawooya illustrates the conflicts that can arise as institutional copyright policy is bundled with patent policy to privilege the potential economic benefits to the university over open access to research and scholarship. Another threat to scholarly communication is the reliance on contract law for access to e-resources; fair use rights are often overridden by the contracts. Kawooya advocates use of Creative Commons licensing, and urges an overhaul of the copyright laws at the national level to assure open access to research and knowledge.  D. Sweet

Kindilchie, Amer I. and Samarraie, Iman F. “Interaction and Impact of Electronic  Information Resources on Qatar University Faculty.” Libri 58, no. 4 (2008): 281-293.
Qatar University is the country’s center for higher education.  Established in 1973, the university has over 21,000 graduates, but a substantial research and educational infrastructure is still in development.  The library at Qatar University boasts access to thirty specialized electronic databases, as well as a number of e-journals.  The authors surveyed faculty to determine the extent to which resources were being used.  Results showed that most faculty were aware of the library resources, but depended on these resources for personal purposes much more often than for teaching and research.  The authors conclude that library staff must do more to promote electronic resources, to show how the resources can be used in support of teaching and research, and provide more orientation to and guidance on use of library electronic resources.  Finally, survey results also suggested that the current electronic resources to which the library subscribes do not meet the needs of all academic disciplines within the university.  The authors conclude that more research needs to be done to identify those electronic resources which would meet the needs of a wider number of university faculty.  C. Miller

Negrucci, T. “E-usage data: The basics.”  Colorado Libraries 34, no. 1 (2008):48-50
Collecting and assessing usage data for databases and e-journals is critical for libraries to make informed decisions.  Low use of a title may indicate the lack of user awareness, and targeted user instruction is necessary before making a cancellation decision.  Impact factor has been one variable for collection decisions, but usage data is growing in importance.  Codes of practice defined by Project COUNTER (Counting Online Usage of Networked Electronic Resources) now determine data elements for standardized reporting of e-journal and e-book use.  Many publishers are now COUNTER-compliant, and libraries must determine which reports provide the data necessary for decision making.  The SUSHI (Standardized Usage Statistics Harvesting Initiative) protocol is an automated method for harvesting and consolidating e-resource usage data from vendor to library ERM.  Libraries should watch developments with these standards so they can improve their data collection and  decisions.  L. Saunders

Nicol, E. A., & C.M Johnson. “Volunteers in libraries: Program structure, evaluation, and theoretical analysis.” Reference & User Services Quarterly 48, no. 2 (2008): 154-163.
Volunteers have a long history of service in libraries as described in this article.   Having an active volunteer program has advantages and disadvantages depending on circumstances and staff coordination.  Virtual volunteers may become common as libraries move increasingly into digital environments.  For example, at the Internet Public Library website volunteers provide online reference services.  In this time of staffing reductions, in-person volunteers can help offer welcoming contacts in the library as well as other assistance.  In some locations, small libraries are staffed by a combination of paid staff and volunteers.  Larger libraries may have a staff member managing the volunteer program.  L. Haycock

“NISO issues best practices for shared E-resource understanding (SERU).” ARL: A Bimonthly Report on Research Library Issues & Actions 257 (2008): 13.
This brief article offers a summary of the SERU (Shared E-Resources Understanding) publication recently issued by NISO (National Information Standards Organization).  The object of this publication is to save publishers’ and librarians’ time and money by removing the legal roadblocks, paperwork, and pitfalls that are routinely associated with licensing negotiations of electronic resources, and instead have all parties agree to apply common sense principles and operate within a framework of shared understanding and good faith.  A. Wilson

Pesch, O. “Library standards and E-resource management: A survey of current initiatives and standards efforts.” The Serials Librarian 55, no.3 (2008): 481-486.
Because of their complex nature, electronic resources do not fit neatly into the categories that libraries would traditionally use to create standard procedures and to measure usage statistics. E-resources require an “information supply chain” between departments and administrators to communicate the necessary data about problems, operability, etc. Using a system of charts and diagrams, the author presents the life cycle of an e-resource from acquisition to the decision to renew and the different lines of communications and standards that should be considered in these processes.  C. Hanrahan

“ProQuest acquires WebFeat, will merge with Serials Solutions.” American Libraries 39, no. 4 (2008): 28.
ProQuest, an information group company, purchased WebFeat, a federated search engine that enables simultaneous search of all of an organization’s databases.  ProQuest plans to merge WebFeat with the Serials Solutions product, a similar technology that allows the access and management of electronic resources. ProQuest hopes to combine the strength of both engines and create a superior product that will provide libraries with more power and efficiency in accessing their resources.  L. Camacho

Rolnik, Zachary, Selden Lamoureux, and Kelly A. Smith, “Alternatives to Licensing of E-Resources.” The Serials Librarian, 54 no. 3/4 (2008): 281-287.
SERU stands for the NISO Shared E-Resource Understanding project undertaken in 2006 by a working group consisting of representatives of academic libraries, publishers and subscriptions agents. The group developed “Statements of Common Understandings for Subscribing to Electronic Resources,” which articulates understandings and best practices intended, in some circumstances, to replace the expensive licensing process for electronic resources. The expectation is that a SERU solution will most benefit small and medium-sized publishers. The statement defines certain terminology, but an accompanying purchase order would specify costs, access, and other terms of sale. The article reports on presentation of the Statements at NASIG 2007 and the informative audience question and answer session that followed. The Statements were scheduled for a trial use period in 2007 and a formal NISO review in 2008.  D. Sweet

Sibley, B. J., Hawthorne, D., & Watson, J. “ERM on a shoestring–workshop summary report.” Serials Librarian 55, no. 3 (2008): 478-480.
Each library handles the challenging and complex job of electronic resources management (ERM) differently.  Two approaches are given in this summary of a presentation given by Hawthorne, Emporia State University (ESU), and Watson, University of Tennessee Health Science Center (UTHSC) at the Seventh Annual E-Resource Workshop.   Each institution employs a combination of tools: UTHSC uses Filemaker Pro for usage data, Blackboard for invoices and licenses, and the Electronic Resource Management System for the rest; ESU uses EBSCO registration tracker to track e-journals, its Innovative catalog to manage license agreements, and the Millenium acquisitions module to record payment of invoices.  The author reports there was consensus in the audience that less time should be spent doing licensing.  C. Howard

Tenopir, Carol. “SERU: A Licensing Advance.” Library Journal 133, no. 10 (2008): 26.
An alternative way to navigate the world of electronic resource licenses is called SERU (Shared E-Resources Understanding). This “document of understanding between libraries and publishers” simplifies the licensing process and avoids the costly legal wrangling associated with negotiating electronic resources contracts.  The author explains what SERU entails, but also informs the reader that to become more effective, it needs to have larger participation by libraries and publishers. It may be the best choice for each situation, but it is another option that relies on trust and the bottom line of getting “high-quality information into the hands of users.”  A. Cancellare

Wolverton, Jr., Robert E. and Kristin Antelman.  “The FRBR frontier: Applying a new bibliographic model to e-resources.”  Presentation at e-resources workshop “Head ‘em Up, Move’em Out: Coralling the E-Journal Stampede.” Mississippi State University, July 14, 2006.  The Serials Librarian 53, no. 4 (2008): 213-221.
The presenter at this conference gave an overview of her theory of the possible application of the Functional Requirements for Bibliographic Records (FRBR) model to serial works.  This report on the presentation includes an overview of the presenter’s discussion of the key concepts of the FRBR model, practices defining serial work and two theories of defining serial work.  Also included in the report is an overview of the presenter’s theory of how the super-records concept could be a way to approach working with serials in a FRBR model to create a complete view of the serial’s component titles, formats and holdings.  Discussion on the implementation issues related to FRBR and serials are included.  The presenter concludes that this model would benefit both librarians and other information professionals in expediting cataloging and holdings management work, and library users by making identification and access of information easier.  The IFLA website links included in the report are still active and the bibliography is constantly updated.  R. Ulrey

Yue, P., Burnette, L., & Howard, M. “Betting a strong hand in the game of electronic resource management.” The Serials Librarian 54, no. 3/4 (2008): 207-209.
A brief summary of a presentation by Yue and Burnette at the 2007 NASIG (North American Serials Interest Group) conference, describing the relationship of staff, tools and workflow in the process of e-resource management, using the metaphor of a card game. E-resources do not fit into the library’s existing workflows and procedures. Staff must have skills in technology, negotiation, licensing and database management. An electronic resource management system may or may not be needed, depending on the size of the library, but link resolvers are necessary. Workflow must be designed to facilitate management of e-resources. The presenters stressed that no single model will work for all libraries.  L. Jones


Adams, Annis Lee. “Rx: eBooks—A Comparison of Functionality of Four Medical eBook Collections.” Against the Grain 19, no. 2 (2007): 40-46. 
The author reviews four medical e-book collections: AccessMedicine from McGraw-Hill, MDConsult from Elsevier, Books@Ovid from Ovid Technologies and STAT!Ref from Teton Data Systems. This article provides screenshots of each interface and a helpful comparative chart, detailing different features. Each has its own strengths and weaknesses—which the author points out—and since e-books are particularly useful and popular in the health sciences, elucidating the positive as well as the negative is an important job for librarians to do.  A. Cancellare

Beard, Jill, Penny Dale, and Jonathan Hutchins.  “The impact of e-resources at Bournemouth University 2004/2006.”  Performance Measurement & Metrics 8, no. 1 (2007): 7-17.
The purpose of this action research study was to evaluate the impact of e-resources on staff and students at Bournemouth University and two other academic schools.  Graphs of responses to the survey questions are included.  Survey questions included rating of satisfaction with e-resources with regard to relevance, ease of access, ease of use, range, confidence in use and who should introduce students to e-resources?  (Majority selected librarian.)  The study found that staff and students had high satisfaction with e-resources and need for additional support in accessing and using the resources.  Much interpretation of data included.  R. Ulrey

Beard, Jill, Cheshir, Kathryn, Davey, Anne and Newland, Barbara. “Integrating E-Resources within a University VLE.” Library & Information Update 6, no. 4 (2007): 35-37.
When the number of downloads from electronic library resources greatly outpaced the number of books circulated, and Bournemouth University library staff realized most students were using resources remotely, they realized they needed to do more to integrate resources into myBU, the university’s virtual learning environment (VLE).  They tackled three areas: reading lists, management of the Short Loan Collection, and storage of past exam papers.  During the summer of 2006, library staff added links to more than 900 reading lists.  This has provided increased visibility for students, and academic staff have been motivated to keep reading lists current.  To help manage the Short Loan Collection, materials were scanned and then linked from course content in the VLE, enabling students to access material without logging in separately to E-Reserves.  Previously, past exam papers were stored in print, making the collection difficult to use and subject to vandalism and theft.  The past three years of exam papers are now available electronically on the university staff portal.  The authors see myBU as a potential tool for increasing information literacy.  The future is promising as library staff enjoy a close working relationship with academic staff.  C. Miller

Bhatt, A. H. (2007). “Dancing in tandem with E-resources life-cycle “acquiring-processing-maintaining” and interdepartmental process: Your checklist.” Charleston conference proceedings 2006. (pp. 124-129) Libraries Unlimited; Libraries Unlimited.
The management of e-resource subscriptions is challenging and can involve the work of several staff members.   This article offers a check list of the many detailed activities required to manage e-resources.  The list of activities can be adapted to different types of libraries.  The step-by-step process clarifies the responsibilities as well as illustrates the complexities of managing these resources.  L. Haycock

Brunning, Dennis. “An Interview with Jane Burke, General Manager, Serials Solutions.” Charleston Advisor 9 no. 1 (2007): 52-53.
In this interview, Burke comments on recent changes at Serials Solutions, including the February 2007 merger of its parent company, ProQuest, with Cambridge Information Group, parent of Cambridge Scientific Abstracts. She asserts that CSA supports the vision of Serials Solutions, and that, as a separate business unit, Serials Solutions is able to focus on its mission and “our neutrality toward publisher metadata.” A future direction for Serials Solutions includes developing tools for e-resource access and management for libraries. On the end-user side, Burke looks toward a single box searching solution that is more than a federated search, something she calls a “met search” that includes a range of proprietary and open web resources. Key to the success of such a system, she believes, will be a simple but effective means of authentication.  D. Sweet

Caraway, Beatrice L. “Contents From Other Journals.” Serials Librarian 51, no. 3 (2007): 2-9.
Part of the Serials Report section of Serials Librarian, this paper includes citations and abstracts for articles about e-resources that may be of interest.  Librarians may find this useful as part of their own current awareness work.  Additionally, reviewing this section over the years could offer a glimpse of evolving issues and topics in areas of serials and e-resources management.  L. Haycock

Carpenter, T. “Standards Column—ready to work without a license? NISO’s shared E-resources understanding (SERU) working group.” Against the Grain 19, no. 2 (2007): 92.
Todd Carpenter, Managing Director of NISO [National Information Standards Organization], discusses the considerations surrounding serials licensing agreements and asks if there might be a better way?  Speaking from the perspective of both publishers and libraries, Carpenter understands the issues from both sides of the negotiating table. That said, the time and effort spent negotiating, reviewing and maintaining can, at times, far outweigh the actual cost of its acquisition. Seeking to find a solution, in 2006 Association of Research Libraries (ARL), the Association of Learning Professional Society Publishers (ALPSP), the Society of Scholarly Publishing (SSP) and the Scholarly Publishing  and Academic Resources Coalition (SPARC) met and ultimately set a goal of developing “Best Practices” and in essence a “non-license.” The outgrowth of this meeting was the Shared E-Resources Understanding (SERU) Working group.  SERU serves to provide a less cumbersome alternative to the contractual nature of typical licensing agreements. In March 2007,  a draft version of the Recommended Practices was posted on the SERU website.  NISO supported SERU and piloted the project to work through any unintended consequences.  In 2008 a final draft of the SERU: A shared Electronic Resource Understanding: Recommended Practice of the National Information Standards Organization prepared by the NISO SERU working group was published. SERU seeks to lessen the burden on libraries and publishers such that going forward, electronic acquisitions might be as easy to purchase as ordering a book or journal was in the past. For further information, discussion lists and FAQ’s, please see  M. Giltrud

Caudle, Dana and Cecilia Schmitz. “Web Access to Electronic Journals and Databases in ARL Libraries.” Journal of Web Librarianship 1, no. 1 (2007): 3-26.
This is a detailed evaluation of access to electronic journals and databases through the 99 American Research Libraries’ websites that took place between November 1 and December 21, 2005.  The authors created a detailed checklist that included: “A to Z lists, links from the catalog, a way to search electronic journals by title and subject, and a link to databases.”  After revising their checklist to include only one journal likely held by all libraries (Time magazine), they set about retrieving information about basic access methods, then access to articles in electronic journals through databases, and finally, gathering data about documentation and usability.  They felt that the criteria were “fairly subjective” (two of the usability criteria were “irritating” and “confusing”) and tried to minimize any unbalance by  evaluating all 99 sites.  Results of the first set of questions included:  87 percent of libraries had links to the A to Z list, 90 percent had title search options (the most common type was title/key word search that also allowed an ISSN to be entered) , and 70 percent of libraries provided some form of subject access to their journals.  The second set of questions revealed that three types of journal lists were used:  simple list (27 percent), databases under title list (55 percent) and title/citation linker combination (12 percent).  Interestingly, 71 percent of the libraries cataloged their electronic journal holdings, but only 51 percent had a catalog search engine on the main web page.  These records were presented in single format 40 percent of the time, and as duplicate holdings 60 percent of the time.  The authors also evaluated the usability of the sites, and searched for jargon usage and familiarity with library culture as a prerequisite for successful navigation of the site.  Only 30 percent were deemed to be “irritating,” and only 20 percent were deemed to be confusing.  The authors conclude that the ARL sites are not as uniform as assumed.  They suggest that librarians:  define “cute names” for catalogs and search tools; use “generic” terms for catalogs and the like; identify search boxes on the website with an explanation of what they searched; and finally, federated search engines are helpful and thus highly recommended.  A. Noriega

Chisman, Janet, Greg Matthews, and Chris Brady. “Electronic Resource Management.” Serials Librarian 52, no. 3 (2007): 297-303.
The article presents Washington State University´s (WSU) experience in implementing an ERM system (based on a NASIG 2006 presentation).  Before implementing the ERM, WSU depended on many different data sources, often in different physical locations, to manage e-resources. During the ERM implementation process, several planning meetings with a wide range of stakeholders were held, a shared directory was used to share planning information, and a database was used to track project progress and balance workload. Several issues came up during the implementation process: mismatched/missing/duplicate bibliographic records, whether to have separate or single records for print and online versions, handling dropped/added titles from aggregators, and cataloging processes that had changed over the years. After the ERM system implementation, fewer data sources, located in one physical location, are used and e-resource management is more automated and efficient.  D. Skaggs

Collins, M.  “SERU: An alternative to Licensing-An Interview with Selden Durgom Lamourex.”  Serials Review 33, no. 2 (2007): 122-128.
Selden Durgom Lamourex, one of SERU’s [Shared E-Resources Understanding] original architects, discusses the growth of this “non-license” from infancy to its acceptance today.  Growing out of a need to mitigate the expensive barriers to access serials licensing/contact agreements gives rise to, Selden and Judy Luther sought to simplify a time consuming and expensive process, much like a gentleman’s agreement, which articulates “Best Practices” at a purchase order level definitional requirement and copyright law to determine actions.  SERU began with a discussion of how to best meet institutional needs for core content when balanced against independent publishers and library/researcher friendly business models. Beginning in 2005, in the Serials Pricing Discussion Group of ALA, Judy who represented the small publishers and Selden academic libraries, discussed the problems that small independent publishers face in the long tail market of niche content when compared to large publishing companies.  The outgrowth of this and many other discussions was a best practices document that publishers who felt confident in copyright law could use in lieu of a typical license agreement.  Moreover, this new document streamlined the process because contracting policies at the organizational level could be bypassed. It thereby operated at a more basic purchase order level saving time and money on both sides of the transaction.   In spring 2006 a core group of individuals were identified to frame the initiative.  Important to this discussion was the intent not to, by virtue of the best practices, create a “de facto” verbal binding contract.   Additionally, concepts such as COUNTER [Counting Online Usage of NeTworked Electronic Resources], establishment of a NISO standard, click through agreements, and CrossRef, a Digital Object identified registry were considered going forward.  Oliver Pesch from NISO, served to advise on NISO as well as subscription agents.   In 2007, a draft document from the working group moved away from language such as “shall,” “permission,” and “terms” in a consensus building move. The distinction SERU brings to the table is that it is not a contract, but an understanding in principle of the equal partnership between libraries, publishers and subscription agents.  In February 2008, SERU: a Shared Electronic Resources Understanding:  the Recommended Practice of the National Information Standards Organization, prepared by the NISO SERU working group, was published.  So from a discussion between two individuals this grassroots movement brought to bear an initiative which offers flexibility, quicker access and less direct and indirect costs for libraries, publishers and subscription agents alike.  M. Giltrud

Collins, Maria. “The e-files: Investigating e-journal tools and trends: Workshop introduction.”  From e-journal workshop hosted by Mississippi State University, July 8, 2005.  The Serials Librarian 51, no. 3/4(2007): 185-188.
Many processes and tools are available to help serials librarians manage the complexities of e-resource management.  Four presentations from an e-journal workshop summarized in this article focused on the need for selection and use of processes and tools to be based on individual libraries’ user information-seeking needs and behaviors, not the workflow system of the library.  Thoughts of the presenters included the need to evaluate existing systems to understand how they effect patrons’ use of e-resources, select tools and develop processes that make access of e-resources easier for patrons to use, develop partnerships with various e-resources management services, and create searching environments that allow users to retrieve information quickly and with minimal effort.  R. Ulrey

Feather, Celeste. “Electronic resources communications management: A Strategy for success.” Library Resources and Technical Journal , LRTS 51 no.3 (2007): 204-211.
The communication network relating to the management of e-resources must be efficient, particularly at a time when administrators have not recognized the unique processes associated with these resource and the staffing requirements  to establish and maintain  an electronic collection.  The research question stated in this paper was “whether the most appropriate types of media were being used for each type of transaction.” For two weeks the author analyzed e-resource communications at the Ohio State University Library (OSU).  Participants recorded these interactions to capture the volume of e-mail communications to and from OSU.  Methods other than e-mail were fax, telephone conversations, and printed documents through the mail.  These reflected specific types of content, including 240 messages regarding maintenance and access issues TO the unit and only 168 messages of a similar subject being sent OUT from the unit. Recommendations specific to the OSU included promoting awareness of alternate types of communication available and reducing e-mail clutter by limiting messages to those directly involved. Best practices for managing electronic collections will continue to emerge. An efficient communication network must continue to be examined and refined for accuracy and efficiency. Annotator?

Gargiulo, P. “Mini-profile: A day in the life of an e-resources coordinator.” Serials 20, no. 1 (2007): 6-8.
This article examines a typical day for Paola Garguilo, an Electronic Information Resources Specialist for CASPUR, an Italian inter-university computing consortium.  Her main focus is to liaise with and coordinate acquisitions of electronic resources for the CIBER Consortium.  She must constantly assess market trends, vendor offers, and the needs of end-users to ensure success at her job.  To achieve this goal she utilizes many different forms of communication throughout her workday, such as: email, telephone, face to face discussion, and skype chat, all of which allow her to keep in constant contact with her colleagues.  In addition to this heavy work load Paola is very active professionally and serves on a number of committees.  A. Wilson

Harcourt, K., Wacker, M., & Wolley, I. “Automated access level cataloging for internet resources at Columbia University Libraries.” Library Resources & Technical Services 51, no. 3 (2007): 212-225.
Describes the successful process developed by Columbia University Libraries to streamline their cataloging of electronic resources of all types and to incorporate free e-resources into their cataloging workflow.  The process relies on a combination of automation, selector input to cataloging data, stripped-down records and cataloger discretion to save 44% of the time previously required to catalog e-resources.  The new procedure provides speedy turnaround and substantially increases the number of e-resources that can be cataloged, affording catalogers “more time to focus on subject analysis and authority control.”  Another benefit is improved and increased communication between selectors and catalogers, facilitating collaborative problem-solving in other areas affecting access to collections.  L. Jones

Horava, T. “Licensing e-resources for alumni: Reflections from a pilot project.” College and Research Libraries News 68, no. 7 (2007): 437-441.
Today’s students are used to having access to a myriad of electronic resources. However, after graduation, many of these former students lose the “e-privileges” that proved so valuable in the past. While some schools offer borrowing and ILL services for free, very few academic libraries have made digital resources available to alumni, although those who have report a great deal of alumni satisfaction. This article reflects on a pilot project at the University of Ottawa, where the library partnered with the Alumni Relations office to financially support licensing ABI/Inform for former members of the school’s student body. This project ended after a year due to low enrollment from alumni, but led to a greater understanding of this population’s library needs. The University of Ottawa now has a greater relationship with its alumni.  The author stresses the necessity of tailoring services to patron’s wants and not simply adopting the innovations for innovation’s sake.  C. Hanrahan

Kinengyere, Alison Annet. “The effect of information literacy on the utilization of electronic information resources in selected academic and research institutions in Uganda.”   The Electronic Library 25, no. 3 (2007): 328-341.
A researcher in the information literacy program at Makerere University in Uganda examines the effects on usage of electronic resources after information literacy (IL) training is provided to students and researchers at academic and research institutions in Uganda.  The study includes the different types of IL training provided by the University and lists some positive effects of IL training on usage of electronic resources by students and researchers and the tables of usage statistics compiled and interpreted in the study.  The study researcher found that after receiving IL training, students and researchers are more likely to use a librarian than a lecturer to access information.  The author of the study concludes that information literacy is still new to the institutions used in the study and has had minimal effect on usage of electronic resources in those institutions.  Recommendations for promoting and continuing development of IL programs based on the study findings are included.  R. Ulrey

Lawal, I.O. “Electronic reference works and library budgeting dilemma.” Acquisitions Librarian 19, no. 37 (2007): 47-62.
Primary reference sources are moving rapidly from print to electronic format.  Particularly in Science, Technology and Medicine (STM), users prefer the electronic format for ease of use and access at any time and so they can stay current with developments in their fields, look up known information as needed, and conduct comprehensive research.  In order to afford electronic reference sources, libraries have reallocated funds from monograph budgets to electronic resources.  Some libraries have also had to cancel little-used print serials in order to cover electronic subscriptions.  The trend of shifting from one-time purchase of print to subscription of electronic resources is challenging library budgets.  Lawal interviewed science librarians and discovered that these problems are common and libraries make decisions on a case-by-case basis. Lawal offers recommendations for both publishers and librarians as first steps to address the problem and work toward solutions.  L. Saunders

Lobo, J. D. and M.K. Bhandi. “E-consortia in the digital era: Special reference to health sciences library and information network consortium: HELINET.” SRELS Journal of Information Management 44, no. 1 (2007): 63-76.
Rajiv Gandhi University of Health Sciences (RGUHS), India, takes pride as the first medical university in India to launch a digital library with basic infrastructure. The networking of libraries in all the colleges under the University created the Health Sciences Library and Information Science Network (HELINET) consortium.  The necessary infrastructures for both university and college levels are delineated within the article and include, but are not limited to, Journal Custom Content for Consortium, and e-learning for users and Librarians alike. The authors discuss the challenges and benefits as well as the objectives, functions, and resources needed for consortia consortium growth. Additionally the challenges and benefits of consortium types, such as single publisher or single title, national, and international are reviewed.  K. McGuire

Nevers, Shawn G. “Promote your electronic resources: How to get more bang for your e-resource buck.” AALL Spectrum 11, no. 4 (2007): 4-5.
With libraries spending most of their budget on electronic resources, it is important to make library patrons aware of their existence.  Nevers shares in this article best practices from law librarians across the country for promoting electronic resources to faculty and students.  L. Camacho

Nicol, Erica.  “Creating database-backed library web pages: Using open source tools.”  Journal of Academic Librarianship 33, no. 1 (2007): 151.
Reviews the book of the same title as the article, written by Stephen R. Westman and published in 2006 (Chicago: ALA).  The book is designed for librarians with limited programming skills—though a familiarity with HTML is expected.  In the first half of the book, Westman discusses the open source database management systems MySQL and PHP.  The reviewer notes that “Westman invokes the metaphor of cooking” in order to discuss programming (and to ease readers into what can be a daunting topic).  Westman uses the same type of metaphor when describing the process of creating a database-backed web page during the second half of the book (chapters 6-10, according to the reviewer).  Overall, this book is recommended especially for the beginner (“novice programmer”) interested in creating database-backed library web pages.  A. Noriega

Nikam, Khaiser, B. Pramodini.  “Use of E-Journals and Databases by the Academic Community of University of Mysore:  A Survey.” Annals of Library and Information Studies 54 (2007): 19-22.
The Science and Technology faculty members and research scholars were surveyed about their use of and satisfaction with the electronic resources at the University of Mysore. The internet was the most often used research tool.  In fact, it was typically by using the internet that they found out about the research tools in the library—and of these, only four percent were “fully aware” of the resources.  Most patrons tried to navigate the databases on their own, some with the help of colleagues, but most did not use the resources at all (nearly 60 percent ) because they “lack guidance and training.”  Although training was offered by the library, 99 percent of survey respondents did not attend.  This leaves the authors to conclude that “guidance and training” are needed continuously, and that librarians at Mysore have an important responsibility of assisting their patrons in “maximizing the use of e-resources.”  A procedure for marketing the databases is not included in the article.  A. Noriega

Pesch, Oliver. “Usage statistics: About COUNTER and SUSHI.” Information Services & Use 27, no. 4 (2007): 207-213.
Quantitative data have become an essential component of library collection assessment.  With the increasing pervasiveness of electronic journals, gathering data from disparate sources is both important and inconsistent.  In 2002, an international initiative was created, Counting Online Usage of Networked Electronic Resources (COUNTER), to coordinate the terminology, layout and format of vendor-provided reports.  These improvements, while providing statistically meaningful data, can require significant staff time and energy to create, download, and interpret.  The Standard Usage Statistics Harvesting Initiative (SUSHI) automates what became an unwieldy amount of data, “harvesting” COUNTER statistics.  Pesch describes in accessible language the basics of understanding this important collection assessment technology and gives ample illustrations and graphs along the way.  A. Noriega

Samsundar, D. R. “Integrating E-resources into an online catalog: The hospital library experience.” Journal of Electronic Resources in Medical Libraries 4, no. 1 (2007): 87-99. 
This article discusses the decision of a library to integrate all of its resources, both print and electronic, into their OPAC. The Baptist Health South Florida library’s move to “merge all e-content into one resource” was so that both staff and patrons would have easy, searchable access to all library resources housed in multiple locations from one gateway. This is especially important within the “hospital sector of the library,“ where health care practitioners “need information at their fingertips” 24/7. The librarians chose CyberTools for Libraries as their integrated library system and OPAC vendor as it met their needs, including the capability of MeSH searching.  L. Ismail

Talja, S., Vakkari, P., Fry, J., & Wouters, P. “”Impact of research cultures on the use of digital library resources.” Journal of the American Society for Information Science & Technology 58, no. 11 (2007): 1674-1685. 
Richard Whitley’s theory that the level of “task uncertainty” of a particular group within a field of study is dependent upon the degree of mutual dependence within that group is operationalized in this study. Findings from the study show that individuals who are in a “tight-knit” group (low task uncertainty) tend to interact more within the group (high mutual dependence) and therefore increase their exchange of information regarding relevant e-resources. This leads to an increase in the use and awareness of such resources. The study also finds that a high degree of “across-fields scattering” of literature (from outside one’s research area) has a positive impact on the use of digital sources mainly in less established research areas. The reverse is true in established research areas. Data for this study was collected in 2004 by the Finnish Electronic Library (FINELIB) through a nation-wide questionnaire. The authors conclude that although the study provides an understanding of how “interacting patterns” influence the use of e-resources using Whitley’s theory, more work needs to be done to operationalize further aspects of Whitley’s concepts.  L. Ismail

Vasanth, N., & Mudhol, M. V. “Advanced approach in using E-resources of the INDEST-AICTE Consortium.” SRELS Journal ofInformation Management 44, no. 4 (2007): 367-374.
The authors advocate for the roles consortia can play in making electronic resources affordable for libraries. The Indian National Digital Library in Engineering Sciences and Technology (INDEST) Consortium, formed in 2003, has three levels of membership: core members, members with support from the All India Council for Technical Education (AICTE), and self-supported engineering colleges and institutions. In all, 172 institutions of higher education participate in INDEST and the authors provide statistics to show the savings achieved through consortial subscriptions.  D. Sweet

Wisher, D. “Touro University Nevada Virtual Library Revisited.” Journal of Electronic Resources in Medical Libraries 4, no. 3 (2007): 17-38.
Since its opening in 2004, Touro University Nevada’s Jay Sexter Library has put an emphasis on its electronic library and resources.  The article discusses the progress of obtaining e-resources,  user education and physical development of the library.  Included in this article is a “lessons learned” section with an evaluation of the success of the library’s services.  A. Gonzalez


Bernal, I. “ Sharing E-resources globally.” International Leads 20, no. 1 (2006): 6-8.
Formed in October 1999, is now the largest library consortium network with 4,000 library members serving 800 million users in 50 member countries.  Since its founding, has continued to grow and expand its programs in developing and transitional nations.  Its core function is to negotiate for electronic resources with high discounts and fair terms.  It also organizes programs and provides advocacy for: fair intellectual property legislation, development of local electronic material, open access content, adoption and advancement of effective information distribution models, and the use of Open Source Software for libraries in member countries. worked with Google Scholar to help members link their licensed content  and enable access through ScholarsSFX.  The ultimate goal of is to eliminate the technological and content barriers faced by developing and poor countries, helping libraries become change agents of the knowledge society.  L. Saunders

Bhatt, A. “Assessing e-collections when every e-resource has its reader, every reader has his/her e-resource, and e-resources are ever growing.” Against the Grain 18, no. 5 (2006): 24-30.
Assessment of e-collections (defined here as databases, online journals and e-books) is a necessary part of resource allocation for libraries, particularly during times of financial stress.  Knowing how much usage e-resources receive, which components of the e-collections are most used, and how they are used can help electronic resource librarians negotiate better contracts with vendors, make stronger cases with library administrators for funding, and control costs.  However e-resources resist assessment almost by their very nature.  Vendor statistics are not designed for the kinds of assessment libraries need, but to enhance the marketing of the e-resource.  The significant overlap between aggregators, and the lack of journal-specific data make statistics nearly useless.  And, is usage even the best criterion to apply when making deselection decisions, when usage can be affected by such factors as a poor interface? The COUNTER Code of Practice was developed by librarians, vendors and publishers to improve the way usage statistics are gathered.   Software such as Scholarly Stats can deliver statistics conforming to COUNTER, raising hopes for the usefulness of vendor-produced statistics in the future.  L. Jones

Cole, L. “Making the invisible visible: Bringing e-resources to a wide audience.” Serials 19, no. 1 (2006): 37-41.
In this article Louise Cole, the E-Resources Team Leader at the University of Leeds-Health Sciences Library, discusses the various opportunities that are available to institutions for marketing and promoting the electronic resources.  It is very important that libraries make their collections more visible, accessible, useful, relevant, and obvious.  The author offers several examples of pro-active steps that libraries can take, such as: targeting specific user groups, advertising with eye-catching displays, introductory sessions and training for various resources, online tutorials, prominently displaying materials on the library’s web page and highlighting them within the catalog, including information in welcome packets for new students, and assorted other ideas.  No matter how one chooses to publicize e-resources, promotion and visibility should be important points of emphasis so that e-resources can meet their full potential and the institution can gain maximum value from them.  A. Wilson

Craw, S., & Wade, E. “Education resources in an e-learning environment.” SCONUL Focus 38 (2006): 72-73.
Librarians at the University of the West of England initiated a project to embed links to online resources for education courses taught using BlackBoard as the Virtual Learning Environment (VLE).  Their effort involved a three-step process: l) assess the content of each module; 2) identify appropriate resources for each module; and 3) create links to the resources.  After developing a separate resource list for each module, they decided that it would have been more efficient to create a comprehensive master list of education-related e-journals and e-books instead.  Each link created had the word library as prefix, with a goal of showing the library as proactive partner in recommending readings.  All links were stored in the web sites tab.  Since the links expired when the course module expired, the content had to be saved and copied for courses running at a later time.  This proved to be time-consuming so a better option was to create a folder within the OWE online system for each subject area.  Librarians can share folder content and responsibility for updating.  Use statistics were enabled so librarians would be able to assess the effectiveness of the project in time.  L. Saunders

Elam, Barbara. “Readiness or Avoidance: E-resources and the Art Historian.” Collection Building 26, no. 1 (2006): 4-6.
While art historians are among the most loyal academic library users out there, they mostly rely on more the traditional print resources for their research. Many find themselves ill-equipped to use new electronic technologies and prefer the quality of analog slides (mostly from their own collections) to digital images. When they use digital images, they tend to come from the Web and not from image databases. Art historians tend to use electronic journal databases for the citations only and prefer to then use the print versions of these resources. Librarians need to reach out to art history faculty so they may demonstrate what the resources are and how to use the technology.  A. Cancellare

Emery, J. “Mini-profile: A day in the life of a head librarian, serials and e-resources.” Serials, 19, no. 2 (2006): 85-87.
This article features Jill Emery, the Head Librarian over the Serials and Electronic Resource Departments at the University Texas-Austin.    She oversees the acquisition of both print and electronic subscriptions, as well as provides various types of management support for the electronic resources purchased by UT’s Libraries.  She works efficiently throughout the day to resolve the myriad of problems that arise, while performing typical academic librarian tasks such as attending faculty meetings and serving on committees.  While the author admits that she has only been at her job for about a week, she communicates quite effectively with her colleagues both in-house and outside of UT.  It would be interesting to read a follow-up article, written about a year or so after she has been at her current job to see what may have changed and may have stayed the same.  A. Wilson

“E-resources–conditions of use.” Unabashed Librarian 139 (2006): 5.
Provided is a link to the Library of the University of California at Berkeley electronic resources available for personal, educational, or research purposes. Included is a reminder of what constitutes responsible and appropriate usage, as well as examples of prohibited uses.  K. McGuire

Ginanni, Katy, Susan Davis, and Michael A. Arthur. “Talk About: E-Resources librarian to the rescue?  creating the uber librarian: Turning model job descriptions into practical positions.”  Report of a program at the 2005 NASIG Conference.  Serials Librarian 50, no. 1 (2006): 173-177.
Libraries are evaluating the position of e-resources librarian with regard to administrative issues and specific requirements for the position and persons who hold the position.  Discussions during two strategy sessions at a 2005 conference addressed many questions about and comments on the current status of the position such as:  inclusion of “electronic resources librarian” in job title; are the print and electronic librarian duties combined?; and attributes libraries required of electronic resources librarians. Management issues for the position that were addressed were: salary, knowledge level, training for the position, and interaction with other positions both within and without the library organization.  The author proposes this topic be reviewed in five to ten years to see what the position has become or if it still exists.  R. Ulrey

Hahn, K.. “Do I have to negotiate a license for every E-resource I buy? Developing a best practice option.” ARL 248 (2006): 11.
The Association of Research Libraries, Association of Learned and Professional Society Publishers, SPARC (Scholarly Publishing & Academic Resources Coalition), and the Society for Scholarly Publishing met to review the possibility of finding alternatives to e-resources licensing. Representatives from each group openly discussed specific risks, benefits, and needs and concluded using the best practice approach would be the most useful to both librarians and publishers. Brought in as a neutral third party, National Information Standards Organization (NISO) developed a best practice statement and a mutually agreed upon means of adoption. While not appropriate for some, the adoption of a best practice statement could be beneficial to publishers, libraries, and customers.  K. McGuire

Kananadi, S., & Vichare, V. “Information literacy programmes for social scientists: A tool for harnessing E-resources.” SRELS Journal of Information Management 43, no. 3 (2006): 283-293.
The authors discuss the information explosion brought about by what they call Information Communication Technologies (ICT) and the impact this has on social scientists and their research. The ICT explosion includes the proliferation of new methods of information seeking such as via CD ROM databases, online databases, electronic journals and the World Wide Web. The authors acknowledge that social scientists are behind the curve in knowledgeably using such new researching techniques  compared with other researchers in other fields of study. They stress the importance of information literacy programs to help these social scientists keep up with the pace. Librarians play an important part in this process by introducing a variety of skills and tools that would enhance the social scientists’ ability to “effectively utilize the wide variety of e-resources being made available to them.”  The authors call for collaborations with faculty, librarians and academic administrators to enable the implementation of such information literacy programs.  L. Ismail

Lonsdale, R., & Armstrong, C. “The Role of the University Library in Supporting Information Literacy in UK Secondary Schools.” Aslib Proceedings 58, no. 6 (2006): 553-569.
Using information from their previous studies, the authors explore the link between secondary education and information literacy of students in higher education in the UK.    Findings of the studies concluded that most collaboration between school and university librarians is informal and individualized.  There are some complicating factors of secondary and tertiary education collaboration, which include accessibility to electronic resources without violating licensure agreements.  The authors also noted a divide between the perceived roles of school and university librarians.  A formalized program to help students become more information literate is recommended.  A. Gonzalez

McElfresh, L. “Licensing of e-resources: Easing the flow.” Technicalities 26, no. 3 (2006): 11-14.
Most library collection development policies state preferences for electronic materials as opposed to print. However, McElfresh points out that the electronic resources (due to negotiations and complicated licensing agreements) often take much longer to process than print subscriptions, which tend to flow through workflows faster. At the 2006 American Library Association Midwinter Meeting in San Antonio, the author held a session for librarians to propose ideas to fix the licensing dilemma, with the end goal being a procedure to provide quicker access to e-resources for patrons. While several suggestions were helpful (such as click through licenses, eliminating licenses, or tiered licensing), it became clear that a universal solution was unlikely and that the problem would take time and observation to solve.  C. Hanrahan

Mulla, K. R. and M. Chandrashekara. “E-resources and service in engineering college libraries – A case study.” E-JASL: The Electronic Journal of Academic and Special Librarianship 7, no. 1 (2006): 1.
This study examines libraries by region within the State of Karnataka, India, specifically the level of effort taken by the engineering college libraries in Karnataka to build electronic resources. The authors review the availability of electronic and other bibliographic and full-text databases in the special and academic libraries used in this study. Additionally under review are the challenges with digital library projects currently underway. Such challenges include ensuring proper training for the librarians directly responsible for the digital collections, lack of access to computers, and lack of user demand; and opportunities for professional development vary greatly within the region. Potential means of infrastructure development for user-friendly searches and a variety of information retrieval techniques include the OPAC, Internet, or portals as platforms. Use of such measures creates additional opportunities for metadata extraction, and items for enhancement of the existing and developing databases. There is further discussion on the gap in infrastructures within the sample libraries. Authors examine the challenges and opportunities available to build on the sample libraries’ existing infrastructures.  K. McGuire

O’Neill, Anna and Siobahn Whitby.  “Stepping Out: The changing role of e-resources librarians.” Health Information & Libraries Journal 23, (2006): 54-57.
This article reports on the evolution of two e-resources librarians (ERLs) in Shropshire from their hires in 2000 and 2002 through April 2006.  The ERLs’ initial priorities were 1) to design and deliver information-skills programs (ex: database training) and 2) develop an intranet virtual library.  Once these priorities were met the librarians, working with other Shropshire librarians, developed additional information-skills programs and other intranet and internet resources sites.  Two of these programs are detailed: 1) Do Once and Share (DOAS) and 2) Patient Information (leaflets).  Includes good examples of how to both start and continue to embed e-resources librarians’ services within organizations and how to promote library awareness.  R. Ulrey

Pesch, O. “Mini-profile: A day in the life of an e-resource strategist.” Serials 19, no. 3 (2006): 181-183.
In this article Oliver Pesch, Chief Strategist of E-Resource Access and Management Services, demonstrates that the only assured constant in his job is that every day will be different.  His duties include overseeing the development and operations of a suite of products that his company provides to their customers that help them access and manage their e-resources.  He facilitates relationships with customers by understanding what each customer needs and fulfilling those needs, all while smoothing out rough edges and problems that can pop up along the way.  In order to provide the best customer service he is constantly building and refining a long term strategic plan.  A. Wilson

Pesch, Oliver. “Ensuring consistent usage statistics, Part 1: Project COUNTER.” The Serials Librarian  50 (2006): 147-161.
This article describes the background of Counting Online Usage of Networked Electronic Resources (COUNTER), as the standardization of data is of critical importance to vendors, libraries and aggregators. Changes and enhancements to Release 1 are designed to make clearer the Counter Code of Practice (COP) .   Reporting inconsistencies  resulted when double, triple or more  clicking occurs on slow connections that may likely be logged resulting in over counting.  Studies by Elsevier  established that a time window of ten seconds was optimal for HTML and thirty seconds for PDFs. Other examples of over reporting by vendors through improper handling of data and a clarification of  consortium requirements is included. The COP for E-Books and other reference works  must define what the unit of retrieval is. Metasearch and pre-fetching technologies  implemented by providers could result in inflated usage statistics. Content providers, libraries and standards organizations are working together to come up with “common solutions.”  COUNTER must continue to meet the challenges of accurate usage reporting, planning for continuing changes in e-resource access.  E. Randall

Skinner, Jeff. “NLH should focus on providing central e-resources, not on how local health libraries are run.”  Library & Information Update 5, no. 12 (2006): 19.
This article is a response to an earlier article published in November of 2006 called “New roles for information professionals in the NHS,” in which Dr. Stephen Singleton, Chair of the Board of the National Library for Health (NLH), was interviewed and asked to share his vision of the future roles of information professionals.  According to Jeff Skinner, Library Administrator of the Exeter Health Library, Dr. Singleton gave a “partial, over-simplified picture of the state of health libraries and the role of librarians.”  Skinner feels that Singleton is discussing the need of clinicians only and ignoring the needs of other health professionals who are looking for a variety of information, not just “best evidence.”  Skinner also criticizes some of Singleton’s other views and recommends to Dr. Singleton that he use his present position to ensure proper funding for libraries and the continuation of current services of NHS libraries.  L. Camacho

Wiens, Mi Chu. “World Digital Library and E-resources in the Asian Division, Library of Congress.” Journal of East Asian Libraries 138 (2006): 1-4.
The Library of Congress announced the World Digital Library initiative in 2005, and this article details current additions to the Library of Congress e-resources in the Asian Division. Details of collaborations to digitize maps and rare books and to obtain GIS data are described, as well as five other projects to digitize Asian Division resources. The article concludes by describing current subscription databases and other e-resources focused on Asia in general, Japan, China, and Korea that are available through the Library of Congress.  D. Skaggs

Zhao, L. “How librarians used E-resources–an analysis of citations in CCQ.” Cataloging & Classification Quarterly 42, no. 1 (2006): 117-131. 
Findings from this study reveal that librarians’ use of e-resources in their research and publications have increased from 1994-2004. Although the data was collected from a specific area of the library and information science field (technical services/cataloging), this increase is matched by a similar increase in other fields of study. The citation analysis show that librarians cite about two e-resources on average after 2002, and that websites of the Library of Congress, International Federation of Library Associations, and OCLC Online Computer Library Center were the most cited. The authors conclude that this study only touches on the use of e-resources in the library and information science field. They urge for more research to address other areas of librarianship and their use of e-resources, which sites were most cited, the increase in e-resources usage, and how research topics affect this use.  L. Ismail